Question 1

What kind of photos can I send you?

Accepted Answer

Whatever you’ve got. iPhone shots, MLS uploads, old DSLR photos — we’ve worked with all of them. Better starting quality means a more dramatic transformation, but you’d be surprised what we can do with a basic phone photo. We recommend at least 1080p resolution for the best results.

Question 2

How fast do I get my photos back?

Accepted Answer

Most packages deliver in 24–48 hours. Our Cinematic and Luxury tiers come with 24-hour priority turnaround. If you need photos same-day, we offer rush delivery as an add-on for $74.

Question 3

I don’t have a photographer. Is that okay?

Accepted Answer

That’s exactly why we exist. You don’t need a photographer. Send us the photos you already have and we handle the rest — cinematic grading, twilight conversion, mood lighting, the works. No scheduling, no weather worries, no waiting.

Question 4

What if I’m not happy with the results?

Accepted Answer

Every package includes revision rounds. If something isn’t quite right, tell us and we’ll adjust until it is. We stand behind every image with a 100% satisfaction guarantee — your trust matters more to us than any single order.

Question 5

What file formats will I get?

Accepted Answer

Every delivery includes web-ready, MLS-ready, and print-ready files. Higher tiers also come with social media crops sized for Instagram, Facebook, Google Business, Yelp, and more — ready to post without any extra work on your end.

Question 6

How does virtual staging work?

Accepted Answer

Send us photos of empty rooms and we furnish them digitally with photorealistic furniture and decor. You pick the style — modern, luxury, minimalist, or something custom. It’s included with our Luxury tier (3 rooms) or available as an add-on at $34 per image.

Question 7

Do you work with restaurants and hotels too?

Accepted Answer

We do — and we love it. Restaurants, bars, hotels, event venues. The same cinematic treatment that transforms a listing transforms a dining room. Food photography, interior mood lighting, and platform-specific crops for Google, Yelp, UberEats, and social media.

Question 8

What if I need this on an ongoing basis?

Accepted Answer

We offer monthly retainers for agents, brokerages, and venues who need regular work. Volume pricing, priority turnaround, and a dedicated point of contact. Brokerage plans start at $249 per agent per month with deeper discounts at scale. Reach out and we’ll put together something that fits.

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